Telephone Appointment Setters Needed

Job Type: Full-Time

Are you experienced in retail and looking for a career shift that offers a dynamic work environment without the demands of face-to-face customer interactions? Join us in Carlsbad, where we are seeking a motivated Sales Business Development Center (BDC) Representative to enhance our team. This role is perfect for individuals who excel in communication and customer service from behind the scenes.

Must Be an English/Spanish speaker - most of our advertisements are in Spanish.

Must Be able to work weekends and have 2 days off during the week. The schedule is shown in the images.

Key Responsibilities:

Manage a high volume of customer inquiries via phone calls, emails, and text messages in a timely and professional manner.

Provide detailed information about our products and services to potential customers.

Schedule appointments for salespeople to meet with prospective customers.

Follow up on leads and maintain an organized database of customer information.

Collaborate with the sales team to meet the dealership’s targets and objectives.

Ideal Candidate:

Must Be an English/Spanish speaker - most of our advertisements are in Spanish.

Previous experience in retail, particularly in environments requiring detailed product knowledge and a high level of customer interaction.

Strong communication skills, with the ability to engage customers effectively through various communication channels.

Excellent organizational skills and the ability to handle multiple tasks simultaneously without face-to-face interaction.

A proactive approach to problem-solving and the ability to work independently.

Familiarity with CRM systems and proficiency in managing data accurately.

This position is ideal for those who thrive in a fast-paced environment and are looking to transition from traditional retail into a role that utilizes strong communication skills without needing direct, face-to-face customer interaction.

Benefits:

Competitive hourly wage with performance incentives.

Comprehensive training program tailored to equip you with the skills needed for success in our industry.

Opportunities for career advancement within the company.

A supportive team environment that values collaboration and innovation.

Benefits eligibility after 90 days of full-time employment

How to Apply:

Interested candidates are encouraged to submit their resume via email reply to this post. We look forward to learning how your retail experience and skills can contribute to our team!

THIS POSITION IS AN ON-SITE JOB - NO REMOTE WORKERS OR OUTSOURCED TEAMS