Receptionist

Job Overview:

We are seeking a friendly, professional, and organized Part-Time Receptionist to join our team at Pickering Insurance Services a leading employee benefits brokerage firm in North County San Diego. As the first point of contact for clients, visitors, and vendors, you will be responsible for creating a positive first impression and providing essential administrative support in a fast-paced, client-focused environment.

This is an excellent opportunity for someone who enjoys working in a dynamic office setting and is interested in gaining experience in the employee benefits and insurance industry.

Key Responsibilities:

Front Desk Operations:

o Greet clients, visitors, and vendors in a professional and courteous manner.

o Answer and direct incoming phone calls, responding to inquiries or redirecting to the appropriate department.

o Sorting and forwarding emails and scans received to appropriate departments

o Manage office mail, deliveries, and packages.

o Maintain a clean, welcoming reception area.

Administrative Support:

o Assist Account Manager’s with their projects when is needed.

o Maintain systems up to date for our clients and vendors

o Assist with the preparation and distribution of client materials, documents, and forms.

o Support the team with client onboarding and provide assistance with initial documentation or inquiries about employee benefits.

Confidentiality:

Handle sensitive information regarding client benefits, contracts, and other business operations with the utmost discretion and confidentiality.

Adhere to company policies and compliance regulations related to confidentiality and data privacy.

Qualifications:

Experience: Previous experience in a receptionist, customer service, or administrative role is preferred, but not required.

Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with clients and team members.

Organizational Skills: Strong attention to detail, ability to multitask, and prioritize in a fast-paced environment.

Technology: Proficient in Microsoft Office Suite (Word, Excel, Outlook), phone systems, and office equipment.Internet Explorer, zoom, teams.

Professionalism: Demonstrated ability to maintain confidentiality, professionalism, and discretion at all times.

Personality: Friendly, approachable, and positive attitude with a customer service-oriented mindset.

Confidentiality: Must demonstrate a strong understanding of and commitment to maintaining confidentiality, particularly in relation to employee benefits and client data.

Salary Expectations – Starting at $20 an hour. Great work location if you live in North County. Great benefits package and direct pay.

Working Environment:

The position is based in a professional office setting with a supportive, team-oriented environment.

Flexibility in scheduling, with part-time hours designed to meet business needs.

Why Join Us?

Gain experience in the growing field of employee benefits and brokerage services.

Develop essential administrative and organizational skills in a professional setting.

Friendly and supportive company culture, with opportunities for growth and learning.

Competitive hourly wage, based on experience.

If you're a reliable, detail-oriented professional committed to confidentiality and a passion for customer service, we'd love to hear from you! Apply today to become a part of our team.