Front Desk Receptionist For Long Standing Pet Grooming Salon

Responsible for handling front office duties, including greeting customers, answering phones, offering packages

and services, and scheduling appointments. As well as supplying information regarding the products and

services provided by Pure Grooming to the general public and customers.

Duties and Responsibilities

Greets persons entering the salon

Answers telephone and make calls to customers with proper etiquette

Provides information to callers

Makes and answers emails/texts to and from customers

Schedules appointments based on the availability from the bathing and grooming booking schedules

Offers products, upgraded packages, and services

Cleans and maintains the reception area, self-wash area, and salon

Checks in pets for use of the self wash

Checks out customers after the finished appointment

Occasionally takes pets to and from kennels

Keeps the salon looking and smelling clean

Checks and restocks inventory

Completes weekly assigned duties

Skills and Specifications

Verbal and written communication skills

Customer service skills

Organizing and planning

Attention to detail

Proactive and reliable

Friendly and confident personality

Ability to be polite but firm when dealing with difficult, impatient, or upset people

Ability to stay calm under pressure

Time management

Judgment and decision making

Ability to lift 35lbs plus

Qualifications

Knowledge of customer service principles and practices

Knowledge of computers and relevant software application/basic IT skills

PLEASE EMAIL RESUME TO CRAIGSLIST EMAIL LINK (CLICK REPLY ABOVE)