Office Manager

The leading provider of high quality door installation, repair, and replacement, is looking to hire a confident Customer Service Representative to join our team.

Due to our continued expansion and growth we are seeking an energetic, customer focused candidate who has excellent communication skills and comprehensive customer service background.

Job Responsibilities

Handle incoming calls with customers requiring service and sales

Proficient in Quickbooks is a must

Certified Payroll

Work with the customer to understand their needs and schedule the appropriate service

Gather information from the customer to make sure they are taken care of

Guide customers to the best overall solution

Represent the company in a professional manner with good customer service and excellent verbal and written communication skills

Work with vendors and order materials needed for customer jobs

Other responsibilities as assigned

Compensation and Benefits

Hourly salary based on experience

Advancement opportunities

Healthcare, dental, and vision coverage

401k retirement plan

Paid time off program

8 company paid holidays

Work Schedule

Regular shifts are available between Austin Doors business hours of 8:00 AM - 5:00 PM; Monday through Friday.

Position requires you to be available to work in the office, not remotely

Requirements

High school diploma or General Education Degree required (GED)

AA/BA preferred

Two – Four years of customer service experience, or administrative background preferred

Must be able to work independently with little supervision

Must be able to work well with others in a team environment

Must be able to work in a fast-paced environment, with the ability to prioritize tasks

Ability to solve practical problems and deal with a variety of variables in a situation

Knowledge of and familiar with computer use and possess excellent typing skills

Excellent oral and verbal communication skills

4-5 years of QuickBooks experience is a must

Please email your resume. We look forward to hearing from you!