Customer Service Specialist (Accounts Receivable / Invoicing / Dispatc

Responsible for providing the promotion of our core values: honesty, safety, quality and teamwork. AR-Invoicing Specialist are also responsible for maintaining a positive customer, client and employee base experience. They manage the day-to-day operations of the AR/Invoicing office such as filing, project management, paperwork, communication, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

Communicate with clients and internal leadership regarding billing discrepancies and questions

Initiate collections on past-due accounts

Send statement to outstanding customers

Maintain accounting ledgers as required

Create and update a log sheet for quality control

Invoicing work orders and contract jobs

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required:

Excellent communication, follow up, and interpersonal skills

Problem solving skills

Customer service experience

Able to work independently as well as be a strong team member

Organizational and data entry skills with attention to detail

Superb time management skills

Self-starter with a willingness to learn

Ability to handle multiple tasks with efficiency and accuracy

Working knowledge of MS Office, Excel, MS Access, MS Outlook and the Internet

Must be available to be on call when needed (including weekends and/or holidays)

Sage 300/Timberline or Acumatica Accounts Receivable experience a Plus!