Insurance Field Career Start!

Customer Service Rep - Insurance Field Career Start! (Escondido)

Escondido based insurance agency with national recognition has immediate openings for "Customer Service Representatives" in our Escondido office, with industry training available for the right candidate! This is an exciting opportunity to work for a growing, dynamic company that provides a friendly work environment, industry training, and career advancement. Previous Insurance experience is preferred, yet not a must for the right candidate.

Why the work we do is meaningful!

- We support people when they need it the most.

- We give people security.

- We lift people up out of disaster when they most need it.

JOB SUMMARY:

Serve as the first line of contact in addressing questions and concerns from customers through phone calls and correspondence.

Respond to agent requests regarding new submission, renewals, and endorsements.

Manage customer service voicemail and return calls within a timely manner.

WHAT YOU CAN EXPECT:

We offer a unique compensation program designed to reward individual effort and team performance, which we feel is at the core of our long term success. Compensation is comprised of a competitive starting rate (Base + Bonus).

QUALIFICATIONS include:

Minimum 3 years administrative/office experience, with previous call center experience preferred

Previous experience in Insurance field is preferred, but not required

Strong technical skills, including MSOffice proficiency (Word, Excel & Outlook), minimum 40wpm

Strong communication skills, both verbal & written, with ability to compose professional correspondence

Must be a self-starter, take initiative with new tasks, be able to analyze data and research/resolve issues effectively

Must be able to successfully pass Background check

Must possess High School diploma (or equivalency), Bachelor's degree a plus

Bilingual a plus.

Exciting career opportunity - apply today!

Please reply to submit your resume.

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