Dispatch/Admin

San Diego Company is looking for a detailed orientated, punctual, driven and ambitious office admin/dispatch

The roles of this position:

- dispatching, and tracking of the plumbing technicians

- direct contact with clients via phone/email/text (in rare occasions clients will show up in office), answering their plumbing questions, explaining invoices, and creating a relationship with clients to ensure their loyalty

- contacting techs after each plumbing call to know the outcome of the call, check on their quality of work, diagnosing, submitting reports, etc.

- ordering stock plumbing consumables

- track plumbing equipment/trucks (vehicles, tools, vehicle tags)

- be able to assist with plumbing calls over the weekend, over the phone or text

- be able to dedicate a full 40 hours of work during the week

- creating excel sheets of the plumbing department to go over sales/productivity/tools inventory/etc

- following up and ensuring all company policies, licenses, etc are in good standing

- processing all billing and office payments

-collecting past invoices

-run office errands (bank deposits, post office/UPS run, etc)

- edit and process job contracts

- eager to grow, learn and excel in the position

-Must have reliable transportation

Office hours will be M-F 8AM-5PM

knowledge of the following a plus:

- plumbing and restoration industry

- business development

- business contracts

- housecallpro, docusign, monday, companycam, excel, adobe

Please send your resume to the email listed above.