Collection Agent

compensation: Hourly Plus + Commission

employment type: Full-time

Resort Recovery Solutions has spent the last 18 years redefining the debt recovery process. We understand that there can be a multitude of reasons as to why an individual becomes delinquent, which is why we work hard to build and maintain a relationship with each individual assigned to our office.

Our goal is simple provide the best results for our clients by providing the best service to their members.

Resort Recovery Solutions (RRS) is looking for an enthusiastic, customer service oriented individual to join our growing team. If you are a driven, goal orientated, fast learning professional who enjoys helping people then this is the place for you.

Candidate Qualifications:

High School Diploma or Equivalent

Excellent Customer Service Skills

Microsoft Office Experience- A Must

Self Motivated

Strong Attention to Detail

Must be comfortable working in call center environment

Preferred Bilingual (English/Spanish) a + but not required

FAST LEARNER-

Team Player A Must

About Resort Recovery Solutions

Paid Holiday & Sick Pay

Standard Hours of Operation are from 8 am to 5 pm PST Mon-Fri

Job Responsibilities:

Inbound/Outbound Call Management

Ability to communicate effectively

Ability to Build Rapport with Individuals

Able to Negotiate

Comfortable Discussing Financial Matters with Clients

Able to Remain Calm and Professional Under Pressure

Able to Work and be Successful in a Results Oriented Environment

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