Auto Body Technician

Since 1968, the Kniesel family has owned and operated Kniesel’s Collision, upholding an unwavering dedication to outstanding customer service and superior automotive repair quality. With 11 modern facilities spread across Northern California, including Placer, Sacramento, and El Dorado counties, we pride ourselves on our commitment to excellence.

We are on the lookout for individuals eager not just for a job, but for a long-term career filled with growth opportunities and attractive incentives. At Kniesel’s Collision, we foster a dynamic, team-oriented environment that offers rewarding career paths in the collision repair industry.

Join our team of skilled automotive professionals and experience the warmth of being part of our family, where you’re valued as a person, not just an employee!

Currently, we are seeking an Account Manager for our Rancho Cordova location, located at 2459 Mercantile Dr., Rancho Cordova, CA 95742.

Why Choose Kniesel’s? Boasting a rich history spanning over 55 years in the collision repair sector, Kniesel’s stands out by providing outstanding benefits to its employees. These include competitive salaries, generous paid vacation, and comprehensive health benefits. Key reasons to make Kniesel’s your next career destination include:

(1) Access to premium medical, dental, and vision coverage starting from the first month after joining.

(2) Immediate accrual of Paid Time Off (PTO) from the day you start.

(3) Attractive salary packages that stand out in the industry.

(4) A steady stream of work due to solid partnerships with insurance carriers (Direct Repair Programs).

(5) Complimentary I-Car Training to bolster your skills and knowledge.

(6) Numerous pathways for career advancement within the company.

(7) Cutting-edge facilities and state-of-the-art equipment at your disposal.

Make the smart choice for your career with Kniesel’s, where we value and invest in our team’s growth and well-being.

Kniesel's Collision provides its employees with an attractive total compensation package, which includes:

> Competitive salary structures, with certain roles featuring performance-based bonuses.

> Comprehensive health benefits covering medical, dental, and vision.

> Generous paid holiday and personal time off policies.

> A 401(k)-retirement savings plan complemented by a company contribution.

Core Responsibilities:

Accurately assess vehicle damage for both walk-in and scheduled estimate appointments, demonstrating proficiency in all facets of collision estimating including production, parts, and the use of Update Promise.

Conduct vehicle check-ins with customers upon drop-off.

Exhibit proficiency with estimating and management software such as CCC One, Mitchell, and Audatex, and manage multiple tasks effectively across different platforms including Nexsyis, CCC1, Mitchell, Parts Trader, and OPSTrax.

Ensure all documentation complies with insurance DRP Standard Operating Procedures (SOPs), California BAR regulations, and Kniesel’s Collision SOPs, securing necessary authorizations.

Dedicated to superior customer service by: Providing clear, consistent communication regarding repair plans and vehicle status updates; addressing any customer concerns to achieve full satisfaction upon completion of repairs; preparing and finalizing the necessary paperwork for the customer packet before vehicle delivery; conducting a final quality control check of the vehicle, recording findings in CCC1 and on our quality control cling; facilitating the delivery of the vehicle to the customer after completing repairs.

Skills and Requirements:

Commitment to Kniesel’s six Core Values: WOW Customer Service, Integrity, Humility, Family, The Golden Rule, and Quality

Minimum age requirement of 18 years.

Strong interpersonal communication skills.

Proficient in written and verbal communication.

Capable of thriving in a high-paced setting; adept at prioritizing and adjusting tasks as needed.

Knowledge of Microsoft Word and Outlook.

Ability to physically handle tasks such as lifting and moving items up to 20 pounds.

Professional appearance and a well-maintained grooming standard.

Job Type: Full-Time

Schedule: Monday through Friday

Pay Range: $25-32 Flat Rate DOE

Applying is simple! Just reply to this job posting or complete an online application: http://kniesels.com/careers/.

Kniesel's Collision is an Equal Opportunity Employer.