Senior Director, IT, AI Services

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.As a Senior Director, AI Services, you will be responsible for leading the development and launch of innovative products that leverage state-of-the-art natural language generation technologies. You’ll work closely with business users, engineers, researchers, and designers, to identify user needs, define product vision, and deliver solutions that enhance patient care, clinical decision making, and medical device processes. Your work will enhance patient care, accelerate clinical trials, and boost manufacturing productivity through technology.We’re seeking candidates with a background in AI strategy, product management, and direct people leadership. Local candidates preferred, but not required; travel will be based on business needs.How you’ll make an impact:

Help build an AI competency center

Lead the development and implementation of AI strategies

Define product requirements, specifications, and roadmaps for generative AI products, such as text summarization, content creation, data augmentation, and conversational agents.

Manage the AI team and work with cross-functional teams to drive innovation and service excellence.

Conduct market research to identify opportunities and gaps in the AI healthcare domain.

Collaborate with engineers and researchers to prototype, test, and iterate AI models and features.

Communicate product strategy, value proposition, and progress to internal and external stakeholders, such as executives, investors, partners, and users.

Manage product lifecycle, feedback, and iterations to ensure customer satisfaction and product performance.

Collaborate with legal, policy, and engineering teams to establish ethical guidelines and frameworks for AI development

What you’ll need (Required):

Bachelor’s degree in computer science, engineering, business, or a related field + 14 years’ related experience demonstrating the ability to manage high-performing teams.

Experience in AI technologies and trends and ability communicate with senior leadership

Experience leading engineering teams of 15 or more across several geographies as a people leader

A proven history of delivering user-centric, data-driven, and innovative products that solve real-world problems.

Proven experience in AI, IT management, and service delivery.

Strong leadership skills and the ability to drive high team performance.

A strong understanding of generative AI technologies (e.g., GPT-3, BERT, Transformer, and Seq2Seq models) and their applications and limitations.

Excellent communication, collaboration, and leadership skills, and the ability to work effectively in a fast-paced and dynamic environment.

Ability to convey complex technical topics to non-technical stakeholders.

What else we look for (Preferred):

5+ years of experience in product management (e.g., AI or NLP domain).

Familiarity with healthcare regulations and privacy standards

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.For California, the base pay range for this position is $182,000 to $259,000 (highly experienced).The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.COVID Vaccination RequirementEdwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.