UX Content Writer/Content Developer

Job DescriptionAre you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Can you write in a compelling, simple, customer-first way; with a voice and style that is human, sophisticated, intelligent and aspirational? Do you possess eye for business and customer focus? Oracle’s Customer Success Services organization is seeking a growth-minded UX Content Writer/Producer to join the Cloud Success Navigator team.In this role, you will partner with a team of strategists, subject matter authorities, product managers, and software developers to create content that guides Oracle customers and partners in cloud technology management models, processes, and standard methodologies. You will deliver this content through web content, job aids, and other material that you will launch, refresh, and uplevel over time. Your work will have wide reach, and benefit both internal audiences (e.g., Oracle Consulting Services) as well as external (e.g., Oracle partners and customers). In creating content that shapes the Cloud Success Navigator user experience, you will play an instrumental role in building the platform brand, driving awareness and adoption, and increasing customer success with Oracle Cloud products.The ideal candidate is first and foremost an exceptional writer and self-learner who has strong personal momentum and editorial judgment. You also provide expertise in working with a range of multimedia formats that strengthen your ability to design and deliver engaging web-based content packages. You are energized by the opportunity learn new topics through collaborative engagement with subject matter authorities, and motivated to quickly gain depth of topical expertise. You set high standards with meticulous, impactful high-quality output, as well as your efficient operations and project management. You habitually work back from content consumer needs to defining, design, and prioritize work. You are focused and organized, and can deliver on time with quality in a fast-paced environment. You communicate concisely and precisely, and can influence others to drive your vision. You measure success by impact (vs. size of effort), continuously evaluating analytics, user feedback, and emerging web-content standard processes to continuously improve approach and output.#LI-VC7Career Level - IC3ResponsibilitiesKey Job Responsibilities:

Define and create content to be featured as part of the Oracle Cloud Success Navigator content catalog to benefit internal and external audiences

Produce web content, job aids, and user-facing material to outline cloud technology management models, processes, and standard methodologies

Learn new concepts and topics quickly in order to be able to speak to them in the produced content

Regularly collaborate with internal subject matter authorities to gain deep expertise and guidance as needed

Program-manage own work and create mechanisms to balance multiple priorities simultaneously

Job Requirements:Duties and tasks are multifaceted and complex applying independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of technical writing, multimedia instructional design, or related experiencePreferred Qualifications:

Experience in an editorial role in big tech B2B training or enablement setting

Ability to master complex concepts quickly and independently

Exceptional written and verbal communication skills

Editorial background with consistent track record of building effective content that drives action

Experience developing or editing multimedia assets

Strong eye for business and tenacity; ability to work autonomously through ambiguity and complexity in a fast-moving environment to get results

Ability to work effectively with a wide range of collaborators to influence and get consensus

Experience working in a highly matrixed organization

Experience developing content with a content management system.

Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $31.97 to $76.06 per hour; from $66,500 to $158,200 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer