Cloud Support Engineer

ed Oak Technology is seeking an

• Support internal employees with AWS and Google Cloud Platform Infrastructure gaps and automate.
• Troubleshoot the entire stack
• Manage, operate, and deliver automated capabilities for repeated resolution and deployment across our infrastructure.
• Support migration from AWS to Google Cloud Platform
• Deploy, support, and monitor new and existing services, platforms, and application stacks.

• At least 5+ years hands-on experience in infrastructure engineering, SRE, or as a Cloud Support Engineer
• Excellent programming experience with either Python, Bash, Shell, or Golang
• Expertise with cloud platforms such as AWS and/or Google Cloud Platform
• Expertise with infrastructure-as-code tools such as Terraform, CloudFormation, Ansible, or Chef
• Experience in building systems where observability is a first class concern using protocols and tools that cover the space of log aggregation, analytics, monitoring, distributed systems tracing and alerting
• Experience with containerization and cluster management technologies like Docker, Kubernetes, and EKS.
• Familiarity with microservices architecture and container orchestration with Kubernetes
• Experience in designing and managing a predictive alerting platform using monitoring tools such as Prometheus, Grafana, Cloudwatch, Splunk,
• Proficient at Linux system administration
• Data visualization experience to build utility tools and improve infrastructure. Able to build tools from scratch when needed
• Strong problem solving skills
• Experience in writing detailed solution specifications, diagrams, best practices/standards documentation, operating procedures, test plans/test reports, etc.
• Excellent communication skills - must be capable of effectively engaging and leading interactions with cross functional technical and business teams and varying levels of management.
• Able to comfortably present to customers and stakeholders