Kniesel's Collision is hiring! (Customer Service Rep)

Join Our Family at Kniesel's Collision - Now Hiring an Office Manager/Customer Service Representative for our Rocklin location!

Since 1968, Kniesels Collision has stood as a beacon of excellence in automotive repair. As a family-owned and operated business, we've built our reputation on exceptional customer service and the highest standards of automotive repair. Today, we're proud to serve Northern California with 12 state-of-the-art facilities across Placer, Sacramento, and El Dorado counties.

Are you seeking more than just a job? Do you want a career that offers growth, advancement, and meaningful incentives? At Kniesels Collision, we're looking for individuals ready to join our team-based culture. Here, collaboration and dynamism are the cornerstones of our work environment.

Become part of a family of automotive experts where every contribution is valued. We treat our employees with respect and integrity, recognizing each person as an integral member of the Kniesels Collision family. If you have a passion for the collision repair industry and are looking for a rewarding career, we welcome you to explore the opportunity to join us.

Immediate Opportunity: Full-Time Customer Service Representative at our Rocklin facility, 4680 Pacific Street, Rocklin, CA 95677. For the right candidate, this role offers a pathway to advance to Office Manager.

Why Choose Kniesel’s?

Over 56 years of excellence in the collision industry

Competitive pay plans

Paid vacation

Excellent health benefits package

Your key responsibilities will include:

2- 3 years in a customer-facing role.

2+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (Preferred)

Scheduling appointments for estimate and repair appointments.

Oversee the vehicle drop-off process, securing necessary customer authorizations for repairs.

Effectively multitask and navigate through various databases such as CCC1, Nexsyis, Outlook, Excel, and Arms, maintaining high levels of efficiency.

Carry out other administrative and clerical tasks as delegated.

Skills/Requirements:

Must align with Kniesel’s six Core Values: WOW Customer Service, Integrity, Humility, Family, The Golden Rule, and Quality.

Fluent in reading and understanding English.

Minimum age requirement of 18 years.

Possession of a valid driver's license.

Proficient in managing multiple tasks and thriving in a dynamic, fast-paced setting.

Strong communication skills for effective interaction.

Maintains a professional and well-groomed appearance at all times.

Kniesel's Collision offers team members a competitive total compensation package that consists of:

Highly competitive pay

Medical, Dental & Vision Health Benefits

Paid Holidays, Paid Sick Time and Paid Personal Time (PTO)

401(k) Savings program with a company contribution

This role is crucial to the success of our Rocklin team, ensuring that we are delivering the highest level of customer service and a seamless repair experience.

Join Us! If you're ready to take the next step in your career with a company that values quality, teamwork, and employee satisfaction, apply to join the Kniesel’s Collision family today. Let's drive forward together!

For application details and more information, please visit our website at https://kniesels.com/careers/. We look forward to welcoming you to our team!

Job Type: Full-time/40 hours per week

Pay: $22-28/hr. DOE

Schedule: Monday through Friday, 40-hour work-week

Kniesel's Collision is an Equal Opportunity Employer.