$19-$20/HR CUSTOMER SUPPORT POSITION AVAILABLE! (Irvine)

We are a fulfillment/Medical warehouse located in the city of Irvine. We are currently looking to fill a Customer Support Role.

Essential Duties and Responsibilities

Supports account managers & clients when needed.

Utilizes active listening skills to provide solutions for customer issues.

Provide customers with information about product/services.

Perform various record processing: Verifying customer’s information and shipping info.

Contributes to department goals

Handles high volume calls and emails

Update customers with order status, delays, tracking number.

Communicates with team & clients

Data entry/processing

Create Orders

Obtain progress reports

Computer skills: Microsoft Word & Excel

Punctual

Ability to multitask

Excellent written and verbal communication skills.

Bilingual (Spanish and English) preferred

Must have Medical industry experience

Attention to detail

Pay rate: $19.00-$20.00/HR

Schedule: 1ST shift- 8am-5pm with possible OT

Thank you!