Client Advocate/Family Support Specialist

American Advocacy Group (AAG) - www.americanadvocacygroup.com

About AAG:

American Advocacy Group (AAG) is a leading provider of advocacy services for the elderly and individuals with developmental disabilities. We are committed to providing top-quality, affordable support with compassion and professionalism. At AAG, you'll be part of a dedicated team that makes a real difference in the lives of our clients.

About the Role:

We are seeking a highly motivated and detail-oriented Client Advocate/Family Support Specialist to join our growing team. In this role, you will be the primary point of contact for families seeking assistance navigating the complex world of services for individuals with developmental disabilities.

Responsibilities:

Conduct client intakes and assess individual needs.

Gather necessary documentation to support clients' requests for services.

Provide clear and concise explanations of AAG's programs, including In-Home Support Services (IHSS), school IEPs, and Regional Center services.

Assist families with completing applications and accessing appropriate resources.

Participate in company events and community outreach activities.

Deliver exceptional customer service and ensure a positive client experience.

Qualifications:

Passion for working with children with developmental disabilities (e.g., Autism Spectrum Disorder, Down syndrome) and their families.

Excellent communication and interpersonal skills.

Strong organizational skills and attention to detail.

Professional demeanor and positive attitude.

Desirable:

Prior experience in social services or a related field.

Experience with ABA therapy is a plus

Spanish language proficiency is a plus.

Compensation: $25-$30 per hour

To Apply:

Please submit your resume and a cover letter expressing your interest in the position.

Join our team and make a lasting impact on the lives of individuals with developmental disabilities and their families!