Senior Maintenance Technician

$1,000 First-Year BonusFairfield is looking for an experienced Senior Maintenance Technician to join their team. Haven at Del Mar Station has 347 and is located in Pasadena.Our On-Call Maintenance Associates can benefit from a 40% apartment allowance if living on-site at the property for which they work. OUR COMPANY:At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.Being a part of Fairfield means more than a rewarding career with personal growth. Its a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and were proud to reflect that in our culture.ABOUT THIS POSITION:Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Senior Maintenance Technicians are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers happiness and comfort.Our Senior Maintenance Technicians take pride in and oversee the overall appearance and maintenance of our residential communities. They work closely with the on-site Maintenance Supervisor and Community Manager to ensure ongoing curb appeal, cleanliness, and function of the individual units and surrounding grounds.This is a busy, exciting role for someone already skilled at apartment maintenance and who is ready to move to the next step in their career as Senior Maintenance Technician. We are seeking someone committed to the preservation and beautification of real estate who is passionate about staying with the company for a long and rewarding career in residential property management.WHAT YOU CAN EXPECT TO DO IN THIS ROLE:PROPERTY MAINTENANCEPerform maintenance repairs throughout the property including the common area amenities, occupied units and vacant units.Coordinate all move-ins and move-outs with the Community Manager and Maintenance Supervisor.Maintain a schedule for timely completion of apartment make-readies, ensuring that all apartments scheduled for move-ins are completely ready for the new resident prior to move-in.Diagnose problems and repairs in the areas related to electrical, plumbing, HVAC, pool, carpentry, dry wall, exterior structural and appliances.OPERATIONSUse Yardi (or similar) property management software to manage open service repair requestsAssist in maintaining an accurate inventory of service items.Ensure that policies and procedures as well as safety and compliance expectations are met.CUSTOMER SERVICE & COMMUNICATIONDeliver outstanding customer service to all residents.Communicate and effectively work together with your fellow team members. COMPLIANCE & SAFETYAssist with a monthly safety meeting, assign duties as needed.Supervise all work by outside contractors in the absence of the Maintenance Supervisor.Ensure that policies and procedures as well as safety and compliance expectations are met.Strictly adhere to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility. WHAT YOULL NEED ON DAY ONE:Minimum two years of previous experience in property management maintenance, other building maintenance, or related trade is required.HVAC-EPA (Type II) or EPA Universal certification is required.Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.High school diploma or equivalent required.A valid drivers license and reliable transportation is required. Technical knowledge in the following areas: electrical, plumbing, HVAC, swimming pool, carpentry, dry wall, exterior structural, and appliance repair is required.Ability to read, write, understand, and communicate in English.Experience using Yardi or other related property management accounting software preferred.Experience using Microsoft Outlook, Word, and Excel preferred.General computer skills including operating a mobile device.Superior customer service skills including the ability to manage difficult customers and/or situations. Strong attention to detail, organizational, time-management and problem-solving skills.Ability to maintain a flexible, available schedule to respond promptly and resolve after-hours and weekend emergency maintenance.Ability to work a flexible schedule to include weekends, evenings, and holidays. The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.#LI-CASSIEEstimated Rate of Pay:$25.00 - $30.00This position is non-exempt; the range above reflects hourly rates.The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.