Administrative Assistant / Customer Service

Pay: $20 per hour

Position Summary:

We are seeking a versatile and organized Administrative Assistant to join our dynamic team. The ideal candidate will have strong organizational skills, excellent phone etiquette, and the ability to handle various administrative tasks. You will play a crucial role in ensuring smooth operations, effective communication, and customer satisfaction.

About Us:

America’s Bin Company is a fast-growing waste management company that provides dumpsters for rent. We are committed to delivering top-notch service and maintaining strong relationships with our customers. Our team is dedicated, hardworking, and supportive, making our company a great place to grow your career.

Duties & Responsibilities:

Data Entry: Accurately enter data into our systems, ensuring all information is up-to-date and correctly recorded.

Digital Filing: Save and organize important documents and information digitally for easy access and retrieval.

Inventory Management: Keep track of daily inventory, including dumpster availability and usage, ensuring accurate records are maintained.

Documentation: Document daily deliveries and pick-ups, updating records throughout the day to reflect real-time operations.

Customer Service: Answer sales and customer service calls, providing information, addressing inquiries, and resolving any issues promptly and professionally.

File Organization: Maintain an organized filing system for all documents, ensuring easy access and retrieval when needed.

Driver Coordination: Keep track of drivers and their assignments, ensuring they have the necessary information and support to complete their deliveries and pick-ups efficiently.

Customer Communication: Contact customers to confirm delivery and pick-up details, address any issues or concerns, and provide excellent customer service.

Radio Communication: Use radios to communicate with drivers, providing directions, updates, and assistance with any issues that arise during deliveries or pick-ups.

Administrative Assistance: Assist with various administrative tasks, including scheduling, route planning, and resolving any operational challenges that may occur.

Problem Solving: Identify and address any issues that may arise during operations, ensuring minimal disruption to business and customer satisfaction.

Team Collaboration: Work closely with the dispatch and operations teams, providing support and assistance as needed to ensure smooth and efficient operations.

Qualifications & Experience:

GED or High School Diploma

Proficiency in Excel and data entry

Strong phone etiquette and communication skills

Experience in administrative support, customer service, or related roles is a plus

Bilingual (English/Spanish) is a plus

Why Join Us:

At America’s Bin Company, we believe in surrounding ourselves with 'A' level people who work together and help each other succeed. We offer a supportive and enjoyable work environment where everyone gets along and collaborates to achieve our goals. If you are looking to be a part of a growing company and make a difference, we’d love to hear from you!

Office Hours:

Monday through Friday

7:00 AM to 5:00 PM

Schedule to be determined.

We look forward to meeting you!