Remote Phone Rehash /Confirmation Manager

We are experiencing significant growth throughout our service areas and are seeking a Regional Rehash / Commissioned Sales Closer to join our team!

Inside Sales / Call Center Experience is Required. Must have management experience or have been a top producing call center agent!

The Rehasher Commissioned Sales Closer can be located in an office or remotely.

-The position will require a script outline that allows for creativity. Training will be provided by the company.

-Rehasher Commissioned Sales will have access to run financing for customers to get financing secured for the sales made.

-Rehasher will control their schedule, but calls will be monitored to ensure both rehasher is making money, and the customers are being followed up with.

-The pay will be weekly, rehasher will be paid on deals that were installed and paid during the period.

-The position will require follow up with customers that have received recommendations from a technician with the sole purpose to close the sale and to provide value-based solutions for our customer.

-Always provide exceptional customer service to our clients

-Manage the lead collection process from initial inquiry to issuing the lead to the sales team.

-Achieves daily, weekly, monthly results working in collaboration with the other management team members and departments to drive continuous lead & -appointment setting improvement.

-Recommends and conducts disciplinary actions when necessary. Mentors and coaches team members to instill confidence and increase productivity.

-Builds relationships to create a positive, professional work environment that focuses on providing exceptional customer experiences and increases the customer base.

-Maintains a sense of urgency to promptly respond to our customers needs.

-Leads by example and promotes a “customer centric” attitude at all times.

-Keeps track and monitor performance of appointment/lead cost in our CRM and prepare reports for management.

-Develop and maintain a successful rehash program bringing in additional revenue from past sales opportunities

Requirements:

Minimum of 1-3 years of supervisory experience in a high-volume sales call center managing teams of at least 3-15 (or more) representatives is required for this position. (In-Home appointment setting is a major plus)

High School degree or equivalent required.

Some College is preferred but not required. Appropriate in-field experience is always most valuable.

Excellent verbal and written communication skills with the ability to communicate with all levels of staff.

Experience using high-volume call center software.

Excellent listening skills.

Ability to work with minimal supervision.

Must understand call center metrics, processes, methodology & technology

Ability to quickly gain thorough knowledge of our company’s products & services to support the inside call center representatives.

Paid Hourly, plus commission for each closed and installed job.