Shipping, Printing, Customer Service, Sales

Responsibilities

The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

Ensure high levels of customers satisfaction through excellent service

Complete store administration and ensure compliance with policies and procedures

Maintain outstanding store condition and visual merchandising standards

Report on buying trends, customer needs, profits etc

Propose innovative ideas to increase market share

Conduct personnel performance appraisals to assess training needs and build career paths

Deal with all issues that arise from staff or customers (complaints, grievances etc)

Be a shining example of well behavior and high performance