Resident Property Manager

Administrative Duties

· Complete day to day operations as Property Manager and create tenant relations

through the coordination of tenant requests and administration of maintenance

services for a 34 units building

· Provide tenants and vendors with assistance in all aspects of scheduling building

maintenance, communicating building procedures and supplying general building information.

· Provide high quality of customer service, update and maintain current daily and

emergency tenant contact lists and tenant information manuals.

· Process correspondence for tenants, contractors and other third parties

· Maintain and update as necessary all tenant contact information, after hour access

· Maintain reported Risk Management Policies and Incidents immediately upon

occurrence and emergency contact information as well as a master tenant contact

e-mail address listing.

· Handle miscellaneous assignments as requested by management

· Maintained highly organized filing system for leases, tenants, insurance

certificates,

· Handle the coordination of rent/lease collections

· Administer lease agreements

· Dispatch tenant work orders; Maintain tenant work order e-mail

· Handle tenant, vendor and prospective tenant walk-ins

· Assist with tenant and vendor related interface as needed

Experience/skill set should include:

Knowledge of office and accounting procedures

Exceptional computer skills – MS Office Suite, Appfolio Management Software

Familiarity with facilities operations

Excellent customer service

Strong ability to work independently; Ability to research and problem solve

Demonstrated knowledge of phone and email procedures and etiquette

Ability to prioritize and meet deadlines.

Strong attention to detail