Personal Injury Case Manager - minimum 4 yrs experience

US: West Los Angles personal injury firm. Located right off the intersection of the 405 and 10 freeways. We have a team-oriented approach and our case managers regularly collaborate with our attorneys for guidance and to strategize.

YOU: Top-notch pre-lit case manager who has at least 4 years’ experience as a case manager at a plaintiff’s PI firm.

Ideal candidate can run with a new file from A-Z (sign-up to settlement) and thrives in a fast-paced work environment. Regular communication between you and our clients is a critical part of the job. You’re looking for a firm where you can stay and grow for years to come.

Ideal qualities: positive, can-do attitude; go-getter; detail-oriented; your co-workers enjoy working with you; you're excited to improve your skills and learn new things, and maybe even teach us a thing or two that you learned at your last firm. (If there's a better way to do things, we welcome suggestions and change.)

Bilingual would be great, but isn't required.

If you are a prior insurance company bodily injury adjuster who left the dark side and became an experienced plaintiff's personal injury case manager, this position could be a great fit for you (and us!)

Perhaps you're a case manager at a marque PI firm and you're looking for a change. Maybe your current work environment is too stressful, or you don't feel supported by management, or there's a disconnect between management and employees.

Know that we expect a lot from our case managers. We pay well because we want the best. We’re investing in our case managers: we’re investing in their training and growth and hoping that they’ll stay with us for the long run. This is a fast-paced work environment. If you’re not ready to hit the ground running, and excited to learn your files, connect with all of your clients, and continue to regularly contact them, this may not be the job for you.

Also know that our employees’ quality of life is important to us. We don’t want our employees to be stressed out. We want them to be happy and enjoy their job, and feel like they’re making a difference and that they’re appreciated.

Case Load

Your average caseload will be about 55 - 80 cases. We know that many firms assign 100+ cases to case managers. But at that those numbers, we think it's unrealistic that you’ll know your cases and be able to provide good client service. Good client service and regular client communication are a top priority for our firm.

Potential to Work Remotely. After a probation period, you may be able to work remotely.

Responsibilities

Regular communication with clients

Handling property damage

Setting clients up with medical treatment

Ordering medical records/bills

Ordering police report

Opening claims with insurance carriers

Preparing letters to insurance carriers

Preparing file to submit to settlement demand writer

Requesting medical reductions

Dealing with Medi-Cal and Medicare

Regular meetings with management to review files

If the case moves to our litigation team, you'll assist the lit team and still be the primary point of contact with our client.

Qualifications

At least 4 years’ experience at a plaintiff's personal injury law firm as a case manager

Bilingual (Spanish) is a plus

Detail oriented, with strong proofreading skills

Ability to prioritize workload

Ability to work and accomplish assignments quickly and independently

Excellent communication skills

Knowledge of Microsoft Office (Word)

Knowledge of our case management software, CASEpeer, is a plus, but not required. (It's an easy program to learn.)

Team player and ability to work well with others

Strong vocabulary, grammar and writing skills

Dependability and punctuality are an absolute must

Ability to multi-task and problem-solve

Ability to give great customer service

Super organized

Motivated to do a good job & stay with our firm for years to come

Benefits

Competitive pay - commensurate with experience

Paid parking

Friendly and family-oriented environment

Casual dress

Job Type: Full-time

Pay: $25.00 - $45.00 per hour

COVID-19 considerations: We are wearing masks and social distancing.

To apply: Email resume