MEDICAL ASSISTANT/ BACK OFFICE RECEPTIONIST

A full-time bi-lingual Back office Receptionist/ Medical Assistant is wanted for an immediate opening in a busy medical office.

Los Angeles Institute of Foot and Ankle Institute is well known as one of the best foot and ankle practices in California and we are proud to provide exceptional podiatric care and to allow our patients to live healthy and active lives.

The Medical Assistant works with the physician and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related duties. The medical assistant also works to fulfill a variety of patient needs and ensures smooth patient flow within the department. The ideal candidate will also have some front desk experience and will be cross-trained to occasionally help to support the front desk as needed.

Duties/Responsibilities

Greet patients on the phone and in person

Place patients in the exam rooms

Take vital signs and perform ancillary tests appropriate to skill level

Assist and setup up for providers during examination, treatment, and procedures

Keep accurate patient files

Apply dressing, bandages, and splints as ordered by provider

Ensure rooms are stocked with necessary supplies

Maintain a sanitized and safe working environment

Maintain HIPAA

Coordination of services between multiple practices demonstrable by excellent communication skills

Schedules appointments as needed

Communicates clearly on the phone and accurately documents and assigns messages

Confirms and updates contact information for all patients at every contact

Makes follow-up calls for any messages left

Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately

Additional front office responsibilities as needed

Perform other medical assistant duties as necessary

Requirements:

Requires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision

Ability to respond appropriately to emergencies

Ability to adapt to advancement and changing technology

Ability to show attention to detail, accuracy and thoroughness

Ability to establish and maintain cooperative working relationships with all levels of staff

Basic typing skills to input various data into Information systems

Experience in an outpatient practice

Able to coordinate services, assist patients with office, medications and procedure authorizations and explain process to patients

Ability to use EMR and perform chart abstraction into EMR

Strong computer skills and use of Microsoft office

Ability to prioritize work efficiently

Excellent interpersonal communication skills and writing skills

Excellent organizational and problem-solving skills

Must be able to multi-task and be flexible in changing work assignments at short notice, which includes increasing work hours as needed to cover the practice needs

Ability to work in a fast-paced setting

Education and Experience

2+ Year of medical assistant experience

High School Diploma or Equivalent

COMPENSATION:

based on experience

Health Insurance

PTO

Paid Holidays

Retirement plan