Dental front office

skills needed for a front office dental assistant:

Duties:

Insurance Verification and Claim Submission:

Verify patient insurance eligibility and benefits.

Prepare and submit accurate insurance claims.

Follow up on insurance claims and resolve any issues.

Financial Arrangements:

Explain treatment plans and fees to patients.

Assist with financial arrangements, including payment plans and financing options.

Collect payments and maintain accurate financial records.

Patient Education:

Provide patients with information about oral health care.

Answer patient questions about dental procedures and treatments.

Skills:

Strong communication skills: Ability to communicate effectively with patients, dental staff, and insurance companies.

Excellent organizational skills: Ability to multitask and prioritize tasks.

Proficiency in dental software: Knowledge of dental software, such as Dentrix or Eaglesoft.

Attention to detail: Ability to accurately complete tasks and maintain accurate records.

Problem-solving skills: Ability to identify and resolve issues.

Positive attitude: Ability to maintain a positive and professional demeanor.

answering phone calls

greeting patients

being on time