Enrollment Services Operations Analyst

Summary

Coordinates and organizes the work flow of Enrollment Services-Financial Aid. Performs advanced technical duties related to financial aid processing, including trouble-shooting, correcting problems and training of users.

Essential Duties and Responsibilities

Organizes and performs work activities to ensure compliance with quality standards and deadlines.

Assists with day to day operational issues as well as coordination of annual maintenance of financial aid database and electronic financial aid processing.

Performs advanced technical duties related to financial aid processing.

Attends meetings on behalf of the department, may prepare and deliver formal presentations, updates, or briefings.

Acts as liaison with IT staff to oversees the implementation of document imaging and other technology initiatives for the department

Coordinates with other departments to develop, implement, and maintain communications management module setup to provide for increased department efficiency.

Participates in the preparation of the program budgets. Organizes budget and financial material during the development or proposal process. Monitors expenditures and maintains accurate fiscal records during implementation of the program. Maintains a variety of files.

May preside over routine staff meetings in the absence of the director.

Develops prepares, and types from concept, rough drafts, or verbal instructions a variety of materials, including letters, reports and statistical data. Develops appropriate user documentation.

Prepare and maintain various reports related to research and analysis of campus and District data; prepare historical reports and analyze report data and recommend changes as appropriate.

Develops and maintains the District’s standard practices and procedures for accurate data extraction, analysis, and reporting from database files.

Provides technical and analytical support to others regarding the planning, analyzing, and reporting processes to be used in financial aid processes.

Works with internal and external auditors in providing records and documents for completion of periodic audits.

Positively contributes to the college’s program review and assessment discussions and efforts to assure adherence to accreditation standards.

Assist in analyzing and recommending improvements to CR’s ongoing outcomes assessment, program review and integrated planning processes.

Research and Perform technical and minor clerical duties involving the use of independent judgment and an understanding of departmental functions and procedures. May answer telephone calls, provides information as appropriate, routes calls as necessary.

Maintains up-to-date knowledge of laws, regulations, policies, procedures and automated systems that guide or support the functional area. Develops operational policies and procedures that enhance the operations of the work section.

Performs other duties as assigned that support the overall objective of the position.

Advises and counsels students/parents on financial aid related matters

Represents and acts as liaison for the College with federal and state agencies and other colleges. Serves on committees, both internal and external, as required.

Education and Experience

The position requires an Associate’s degree in a business or equivalent discipline. Preferred Bachelor’s Degree in a business or equivalent discipline. Requires a minimum of 6 years of responsible and varied experience, preferably in an educational setting in a high volume environment. Requires prior experience with computer systems operations and database management. Additional experience may substitute for some higher education. Additional higher education may substitute for some experience.

Licenses and Certificates

Requires a valid drivers license.

Equal Employment Opportunity and Workplace Diversity

It is the policy of College of the Redwoods not to discriminate on the basis of race, color, religion, national origin, sex, disability, age, or sexual orientation in its educational programs and its employment practices.

Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.

College of the Redwoods values all members of our community and strives to create a diverse, nurturing, honest, and open environment. CR is committed to equal employment opportunity in its employment and encourages applications from underrepresented group members.

Conditions of Employment

Offers of employment are contingent upon the successful clearance of a criminal background check, pre-employment physical examination, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during the recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university will be required.

California School Employees Association is the exclusive bargaining representative for College of the Redwoods classified employees. Each employee hired into a classified position shall contribute to the administration of this contract by membership dues or service fees.

The salary range indicated is reflective of a 20-step salary schedule.

Full-Time

40 Hours/Week, 12 Months/Year

Salary Grade:120

Salary: $71,926.40 - $80,974.40/Annual Salary (20-step salary range continues to a maximum of $126,193.60/Annually)

Human Resources

Contact Phone 707-476-4140

Quick Link for Posting https://employment.redwoods.edu/postings/4133