Member Services Specialist@ Eureka HealthSPORT

Join our team as a Member Services Specialist!

Are you passionate about fitness and helping others live better and healthier lives?

Are you a natural problem-solver?

Are you done with boring companies that bring no excitement or challenge into your life?

We are looking for energetic and positive team members who excel in fast-paced environments and have a passion for fitness and helping others.

If you're a customer service pro and like to join a dynamic and supportive team that encourages both individual and collective success, we'd love to hear from you.

This is an incredible opportunity working for a marketing and sales-driven CEO who is a visionary and an opportunity provider. If this sounds like an opportunity for you, apply with us!

Shift Available:

Weekends Closer: 12:00pm to 5:30pm

Qualifications:

- Capable of delivering superior customer service

- Strong interpersonal skills (including telephone skills), ability to sell, neat appearance and a commitment to success

- Attention to detail, flexible and able to adapt to evolving needs

- Ability to work independently and as part of a team

- Ability to adapt to unexpected situations to accommodate member’s needs

- Good computer aptitude

- CPR certified

Essential job functions:

- Control club access

- Greet members and guests by name

- Answer phone within 3 rings with proper greeting and tone

- Manage Point of sale entry and payment transactions

- Schedule activities, lessons, and services as needed

- Perform administrative duties, e.g. returning phone calls, scheduling WSI, Set up CSI scheduler for swim program

- Help optimize Swim Instructor scheduling to provide proper coverage without overstaffing

- Maintain procedures and processes to ensure smooth program operations

- Support with the development and implementation of program systems and procedures

- Take timely and appropriate course of action for program issues under guidance of your supervisor

- Prepared to inform members and guests of HealthSPORT’s programs and activities as needed

- Follow all safety and cleaning procedures for your safety and for the safety of our members

- Perform housekeeping duties as scheduled

- Follow opening and closing procedures as required

- Communicate problems or suggestions to your supervisor in a timely manner

- Respond to all email communication within 48 hours

Reports to: Operations Manager

Position status: Non-exempt, Part-time. Schedule may include weekends, evenings, and holidays.

To apply, please visit https://www.healthsport.com/employment

While not required, you are encouraged to submit your resume and two (2) written professional references.