Information Technology (IT) Associate

Job Description

The Information Technology (IT) Associate provides technology services across the entire organization, including ecommerce, marketing, IT infrastructure, and customer support. We’re looking for a solution-focused person who can quickly respond to issues and help the organization evolve its variety of tools. Grow your talents with a strong desire to get the job done right!

Responsibilities

Upload and maintain products to Shopify-based website store

Organize and execute email blasts to customers with company provided materials

Maintain and update customer database

Maintain discounts and promotions on website

Create and edit media assets, including photos, videos, and audio

Configure shipping rules and rates

Configure Dialpad-based business phone system

Create and maintain Zapier-based automations

Configure Shipstation-based postage portal

Configure internal email accounts, domains, and websites on GoDaddy

Provide device provisioning services for new or repaired laptops and phones

Provide ad-hoc IT support to company team members

Requirements

Availability to get the above responsibilities completed on schedule

Ability to work remotely and participate in voice and video conferences

Access to smart phone with available service

Ability to learn new technology tools independent from formal training

Access to a computer with high speed internet

Good writing skills

Proficiently in Microsoft Office

Proficiency with Adobe Creative Suite

Excellent Internet skills a MUST

High degree of multitasking and time management capabilities.

Ability to deal with a diverse and multi-disciplinary team

Integrity and professionalism

Hours: 10-15 hours per week

Compensation: DOE

Location: Remote (USA)