Customer Service Representative State Farm Team Memeber

Apply Online at https://annelintz-1-2.SFAgentJobs.com/j/024io2b

ROLE DESCRIPTION:This is a career opportunity, whether you want to someday be a State Farm agent or if you're looking for a job to land as a career. As a customer service representative with the Anne Lintz Agency team, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven sales & service minded candidates.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service.

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Help with policyholder claims process.

QUALIFICATIONS:

Dedicated to customer service.

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members.

Proactive in problem-solving

Being a team player

Any experience in automotive, mortgage or insurance industry is a plus.

BENEFITS:

Hourly pay plus commission & bonus

Growth potential/Opportunity for advancement within my office

Paid time off (vacation and personal/sick days)

Valuable career-building experience

Benefits:

401(k)

401(k) matching

Bonus based on performance.

Flexible schedule

Opportunity for advancement

Paid time off

Training & development