-
ID
#15776965 -
Job type
Permanent -
Salary
$75,000 - $85,000 -
Source
GHR Technology -
Date
2021-06-22 -
Deadline
2021-08-21
IT Manager - Support Operations
Arkansas, Little rock, 72201 Little rock USAVacancy expired!
Position SummaryThe IT Manager – Support Operations primary responsibility is to lead Hospital System and Vendor team members that provide the HUB of IT Support Operations for Physicians, Clinical, and business operations staff. IT Support Operations includes, but not limited to the following team functions: Tier 1 and 2 support for all IT related questions, issues, and escalations, coordinating the deployment of devices and new employee setup, Network operations monitoring, and Cybersecurity operations monitoring. Looking for an individual that is excited about working for a company that is growing with a great culture, and will be an example of living the Core Values of our Organization: Highest Expectations in Quality, Excellence through Innovation, Accountability through Ownership, Resilience without Compromise, Teamwork with Results.Work ScheduleForty plus hours per week, Monday through Friday. From time-to-time the number of hours per week may vary to meet and project deadlines and weekend work will be necessary to support stakeholders.Qualifications/Specifications
- Education: High School Diploma, GED or equivalent combination of education and experience is required. Bachelor’s degree is preferred.
- Licensure: None required.
- Experience:
- 10+ years performing IT (Software, Network, Servers, Cloud, Development, Cybersecurity) related work experience
- At least three (3) years of previous experience as a team lead, coordinator, manager required;
- Essential Technical/Motor Skills: Experience with Ticket Tracking – ITSM tools, Active Directory, DNS, DHCP, and Group Policy. Microsoft Windows server and client administration O365, Microsoft Teams, VMware, VDI. Networking (TCP/P, LAN/WAN, Wireless, Firewalls, etc.).
- Interpersonal Skills: Able to interact in a culturally diverse environment and participate and respond in a collaborative, professional manner.
- Essential Physical Requirements: Able to lift, position and transport computer and telecommunication equipment and peripherals; majority of time standing and walking.
- Essential Cognitive Abilities: Able to read, write and comprehend instructions at a college level.
- Essential Sensory Requirements: Able to troubleshoot, evaluate and repair computers and telecommunications systems and peripherals using audible and visual indications.
- Exposure to Hazards: Exposure to blood borne pathogens, high ambient noise (between 85 and 105 decibels) and colder temperatures (between 50 and 60 degrees Fahrenheit).
- Other: Understands the mission and vision of the hospital. Operates within the concept of patient focused care. Evolves into an effective team member. Must adhere to dress code; good grooming and personal hygiene habits; and strict adherence to attendance policies. Maintains knowledge of and conforms to hospital policies and procedures.
Vacancy expired!