Customer Service Representative

Job DescriptionWe are seeking a dedicated Customer Service Representative to join our team in Phoenix, AZ. The ideal candidate will provide exceptional customer support, handle inquiries, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a proactive approach to addressing customer concerns.ResponsibilitiesRespond to customer inquiries via phone and email in a professional manner.Provide accurate information regarding products, services, and company policies.Handle customer complaints, troubleshoot issues, and find effective solutions.Process orders, returns, and exchanges efficiently.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to resolve customer concerns.Follow company guidelines to ensure consistent and high-quality service.