Entry Level Customer Service Assistant

Job Description:

We are seeking a motivated and customer-oriented Entry Level Customer Service Assistant to join our team. As a Customer Service Assistant, you will play a key role in ensuring that our customers have the best possible experience with our products and services. You will assist with inquiries, resolve customer issues, and provide support to other team members to ensure smooth operations.Responsibilities:Assist customers with inquiries and provide information about products and servicesResolve customer complaints and issues in a timely and professional mannerProcess customer orders, returns, and exchangesMaintain and update customer records and accountsProvide general administrative support to the customer service teamCoordinate with other departments to ensure timely order fulfillment and deliveryMaintain a high level of customer satisfaction and professionalismParticipate in training and development programs as needed