Process Support Engineer V

Key Responsibilities

Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement.

Drives the adoption of new technology at the customer site. Works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.

Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Knowledge of 4 or more processes on 2 or more technologies

Advanced integration knowledge

Functional Knowledge

Regarded as the technical expert in their particular field

Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function

Business Expertise

Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership

Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

QualificationsEducation:Bachelor's DegreeSkills:Certifications:Languages:Years of Experience:10 - 15 YearsWork Experience:Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 25% of the TimeRelocation Eligible:NoU.S. Salary Range:$144,000.00 - $198,000.00The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.