Help Desk Analyst

Description We are in the process of hiring a Help Desk Analyst to join our team in Phoenix, Arizona. The role involves the use of various technologies including Android Development, Cisco and Citrix Technologies, and Database management. As a Help Desk Analyst, you will be expected to provide technical support and solutions to our clients, ensuring their needs are met in a timely and efficient manner.Responsibilities: Providing technical support to clients, addressing and resolving any issues they may encounter. Utilizing Android Development skills to create and improve mobile applications. Leveraging Cisco Technologies to enhance network communication and data sharing. Applying Citrix Technologies knowledge to provide remote access solutions and virtualization. Managing and maintaining databases to ensure data integrity and security. Utilizing EO/IR systems in the monitoring and analysis of operational environments. Employing Active Directory to manage network resources efficiently. Supporting Apple Devices, ensuring they function properly within the network. Using skills in Computer Hardware to troubleshoot and resolve hardware-related issues. Implementing Configuration Management strategies to maintain system consistency. Overseeing deployments, ensuring they are carried out efficiently and effectively. Requirements Proficiency in Android Development Experience with Cisco Technologies Knowledge of Citrix Technologies Familiarity with Database management Understanding of EO/IR systems Proficiency in Active Directory Experience with Apple Devices Knowledge of Computer Hardware Experience in Configuration Management Familiarity with Deployment processes Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .