Project Manager - Ultrasound Digital Solutions

Job Description SummaryThe Ultrasound Digital Solutions Project Manager provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. They impact departmental operations and are responsible for planning and execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Successful Project Managers demonstrate good judgment, initiative, focus, and organizational skills.GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionRoles and Responsibilities:

Plan and implement projects at various customer work sites in the U.S. and Canada, including the activities of staff and subcontractors.

Demonstrate a willingness to drive accountability across each of your projects, for both internal and external customers

Transition orders to successful implementations with focus toward the accomplishment of quarterly revenue goals

Act as the primary customer contact for the duration of each project

During the project life cycle, manage correspondence, provide timely updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate

Develop in-depth knowledge of how the Ultrasound Digital Solutions software is utilized, deployed, and implemented

Use prior experience and acquired technical expertise to execute improved policies/strategies

Provide basic troubleshooting support during the install process

Conduct basic digital product overviews to support customer onboarding

Maintain an in-depth understanding of key business drivers; use this understanding to work independently

Have an in-depth understanding of how our Professional Services/HPM, Clinical Applications and field services team works together to successfully implement our projects

Consistently demonstrate good discernment along with the ability and initiative to propose different solutions outside of current practices

Navigate multiple clinical workflows, understand the priorities of a given clinical organization, and manage through the nuances of unique clinical settings

Required Qualifications:

Bachelor's degree or equivalency

5+ year’s experience in a Commercial Ultrasound-related role (i.e., Project Management, Clinical Applications, Technical Services, etc.)

Strong oral and written communication skills

Proven ability to work independently, managing communications, and problem-solving with a variety of customer personas

Demonstrated ability to analyze and resolve problems

Ability to document, plan, market, and execute programs

Proven experience with Office 365

Basic networking & security knowledge

Desired Qualifications:

Experience managing IT projects

Experience managing implementations across healthcare enterprise systems, healthcare organizations, healthcare practices, etc.

Strong history of servant leadership, and the willingness to be a leader among other strong leaders

Proven history of process improvement/documentation and a consistent desire to improve upon our ability to successfully deliver

Proficient with Smartsheet

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.For U.S. based positions only, the pay range for this position is $98,880.00-$148,320.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.Relocation Assistance Provided: No