Patient Service Specialist

OverviewPatient Service SpeicalistRehab Aide Responsibilities as wellGilbert, ArizonaJob DescriptionWhen patients enter our center in Gilbert, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.Carries out activities delegated by supervisor as allowed under State Practice Acts following Occupational Safety and Health Administration (OSHA) guidelines. Cleans, sterilizes and prepares equipment in accordance with company policy and guidelines.Schedule:

Center Location: 2940 E Banner Gateway Dr., Suite 425 Gilbert, AZ 85234

Type of Employment: Full Time

Hours: M-F

Starting at $16/hour - more based on experience

ResponsibilitiesResponsibilitiesWe are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.In this role, typical responsibilities include the following:

Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit

Schedule patient appointments in person or over the phone

Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Provide patients with pertinent information about their next appointment as they check out

Respond to requests for information from patients, providers, and coworkers

QualificationsMinimum Qualifications:

High School Diploma or GED required

Health Care Experience

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shift

Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

Ability to carry office supplies up to 10lbs

Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Ability to speak and hear sufficiently to understand and give directions

Additional DataSelect Medical is the nation’s leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Select Medical, you will have the ability to impact people’s lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community.Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/303503/patient-service-specialist/job?mode=apply&apply=yes&iniframe=1&hashed=1374627814)Share this jobLocation US-AZ-GilbertExperience (Years) 1Category Administrative - Administrative ServicesStreet Address 2940 E Banner Gateway Drive, Suite 425Company Banner Physical TherapyPosition Type Full Time