Chief of Staff – UX

UX Playbook – Definition & ExecutionLead the definition, deployment, and continuous evolution of the UX PlaybookStandardize solution definition workflows, engagement models, deliverables, KPIs, and governanceEnsure scalability, reuse, and global consistency Cross-Functional OrchestrationDrive and coordinate execution across UX, Product Groups, Sales, and Software & DigitalizationAct as single-threaded owner for cross-org initiativesResolve priorities, dependencies, and escalations Executive & External ReportingProduce executive-level material for ELT, Board (as needed), and analystsTranslate operational data into strategic insight and narratives Business Consulting & StrategyAct as internal business consultant to the VP UXAnalyze performance, gaps, and ROI of UX initiatives Recommend improvements in process, resources, and structure M&A; and Portfolio InsightProvide UX-driven input to M&A; target screening and integration Assess technology, capability gaps, and strategic fit Continuous Improvement & OutcomesEstablish metrics to improve time-to-market, reuse, and attach ratesEnsure outcomes are measurable and repeatable Required Profile