Event Staff Supervisor

Event Staff Supervisor

This position works under the direction of the Facilities Director & Technical Director to oversee the Anchor and Swing Event Staff for the Centennial Hall and the Juneau Arts and Culture Center.

The Event Staff Supervisor is responsible for leading and mentoring the Event Staff working on room set-ups and take-downs for events occurring in both CH and the JACC spaces, and interfacing with the clients when the Directors are unavailable to make sure that their needs are being met during the process. This person works with the Event Staff to set stages, chairs, set up audio/visual equipment, rig overhead lighting, help with decorations, perform minor facility maintenance and provide custodial services. The Event Staff Supervisor will need to be able to work in both facilities on the Campus (CH & JACC)

Responsibilities include, but are not limited to:

Work with the Facilities Director and Technical Director to come up with priorities and plans for working with the Event Staff to prepare the physical space and technical needs for events according to the plans from the clients.

Act as a liaison between the client and the Event Staff. Make sure that the client needs are being met and are clearly communicated with the rest of the Event Staff. Make sure all the details on the room layouts have been covered and are finished.

Work with the Event Staff to ensure that the building up-keep chore lists are being done on a regular basis.

Set good examples and mentor new and existingEvent Staff when tasks, procedures, processes, technical knowhow need to be taught or refreshed.

Check in with other Staff Event members at the top of shifts to see what has been done so far and what still needs to be done. Take the lead in making a plan with shift partners to make sure the work left to be accomplished is done in a timely manner and that the priorities are hit first in order to make sure a setup/event/strike goes smoothly.

This includes:

Leading Event Staff in set-up and take-down of the furnishing and equipment for events as ordered by the clients. Drop electrical or internet connections from a 25’ catwalk. As needed operate a lift, set stages, move pianos, and set up pipe and drape. Prepare the physical space for events according to the plans from the patron, under direction of the Facilities Director or Technical Director

Leading Event Staff in set-up and take-down audio/visual equipment, which may include programming the light and sound board, setting theatrical lights, connecting phones, video conferencing equipment, internet, recording cameras, and other equipment as needed.

Lead Event Staff in keeping the building and restrooms clean, restock paper products, empty trash, wipe down walls, glass, and other surfaces and kitchen appliances, in accordance with established protocols. Perform maintenance including daily, monthly, and other scheduled tasks.

Provide customer service and security during events, greeting customers and trades people, and serving at the front desk in the evenings providing box office and other support as needed. Unlock and lock up the building following established guidelines.

Maintain storeroom and equipment in good order.

Check cleaning supplies and place orders as needed.