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  • ID
    #49738529
  • Salary
    TBD
  • Source
    ICF Consulting Group, Inc.
  • Date
    2023-04-21
  • Deadline
    2023-06-20
 
Full-time

Vacancy expired!

The CompanyICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.The TeamYou will work with a dynamic team of communications professionals and collaborate with other groups within ICF who are all committed to helping the federal government with modernization and digital transformation.The WorkWe are seeking a Communications Manager with experience in Information Technology (IT) communications to join our team. The Communications Manager is an expert communicator and collaborator with a proven track record leading and executing communications strategies to help meet client objectives. You will work closely with federal government clients to develop, manage, and implement communications strategies.Key Responsibilities:

Develop and execute communications plans in alignment with client objectives.

Write communications that enable stakeholders and end users to understand and use new technologies, tools, and platforms, with the goal of improving customer experience, increasing engagement, and technology adoption.

Collaborate with subject matter experts, technologists, and others to develop communications materials, such as email campaigns, blogs, knowledge articles, executive-level briefings, presentations, standard operating procedures, and other documentation as needed.

Translate technical content into communications materials that are clear and useful to a wide audience.

Build partnerships within the agency(s) to raise the visibility of key IT projects and capture successes.

Manage communications projects independently and deliver projects on time.

Establish strong rapport and working relationships with clients, leadership executives, and subject matter experts.

Lead communications research, including channels and content audit, audience and stakeholder analysis, and communications protocols and policies.

Support clients in their efforts to improve or streamline business processes and enable real time collection of data, analysis, monitoring, and reporting.

Develop, coordinate, and implement ongoing outreach, promotional, and communications efforts designed to educate and enable change about new business processes/information.

Manage and mentor junior communications staff.

Required Qualifications:

Bachelor’s degree in Business, Communications, English, Marketing, or related field

7+ years of previous relevant experience

3+ years of internal communications or IT communications experience

Ability to communicate complex information to audiences

Must be able to obtain a government security clearance, per contract requirements

U.S. citizenship required (required by federal government for the position)

Professional Skills:

Excellent client service and problem-solving skills

Talent for communicating clearly and concisely and working well with all types of personalities

Strong organizational skills and extreme attention to detail

Flexibility to adapt to frequent changes and ability to work in a fast-paced, deadline-oriented environment

Proficient in Windows PC environment, including Microsoft Office 365 applications

Preferred Qualifications:

Experience supporting enterprise-level IT programs and communications

2+ years of people management experience

Strong writer and editor

Demonstrated ability to leverage myriad communications channels

Appreciation for the role IT plays in meeting business objectives

Familiarity with Federal Plain Language Guidelines

Familiarity with writing for Section 508 requirements

PMP certification a plus!

Job Location: Remote/FlexibleWorking at ICFWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :$82,673.00 - $140,544.00Nationwide Remote Office (US99)Need help? We're here:ICFCareerCenter@icf.comAbout ICFICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com (https://c212.net/c/link/?t=0&l=en&o=3731098-1&h=2556622195&u=https%3A%2F%2Fwww.icf.com%2F&a=icf.com) .

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