Service Account Coordinator

NextShinning is seeking a detail-oriented and proactive Service Account Coordinator to support our client accounts and daily service operations.In this role, you will serve as an important point of coordination between clients and internal teams, helping ensure requests are handled efficiently, information is accurate, and every client receives a professional and consistent experience.This position is ideal for someone who is organized, dependable, comfortable managing multiple priorities, and interested in developing valuable customer service and account management skills.ResponsibilitiesServe as a point of contact for assigned client accounts and service-related requestsCoordinate communication between clients and internal departmentsAssist with account updates, documentation, scheduling, and follow-up activitiesMaintain accurate and organized client and account informationTrack open requests and help ensure timely resolutionRespond professionally to client questions and concernsSupport the preparation of reports, account information, and service documentationIdentify opportunities to improve the client experience and internal processesCollaborate with team members to maintain high service standardsManage multiple priorities while maintaining accuracy and attention to detail