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    Sheridan Memorial Hospital
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Sheridan Memorial Hospital is a progressive, state-of-the-art facility nestled beneath the Big Horn Mountains in beautiful Northeast Wyoming. Founded over 100 years ago, Sheridan Memorial is licensed for 88 beds with over 60 physicians who provide primary medical care and specialty care in more than 15 areas. We are proud of our more than 700 employees who provide personalized, patient-centered care in a healing environment. When people think of excellent healthcare, they think of Sheridan.


Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.


  • Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit shift.
  • Cleans patient rooms after discharge.
  • Prepares room, equipment and supplies as dictated by a particular examination or patient’s needs. (Environment of Care, Exam Room, Room & Instrument Preparation)
  • Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. (Patient Service, Scheduling, Patient Scheduling)
  • Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider. (Patient Care, Triage, Phone Triage)
  • Orders and maintains clinical and office supplies and equipment as directed. (Resource Management, Inventory, Office Supplies & Equipment)
  • Maintains patient files, records and other information. Adheres to confidentiality requirements. (HIM, Patient Chart, Documents in Patient Record)
  • Compiles statistical data for reports as directed. (Administrative Support, Data Analyses, Statistics)
  • Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. Charts and documents in medical record. Collects laboratory specimens as needed. (Patient Care, Patient Examination Preparation)
  • Assists physicians and non-physician providers in preparing for minor procedures and physical exams. Performs minor procedures to include but not limited to stitch and staple removal, application of dressings, splints and casts, etc. (Patient Care, Procedure, Assist Providers)
  • Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures. (Education, Patient, Patient Education)
  • Cleans and disinfects equipment per SMH/BHHN sterile processing guidelines. (Environment of Care, Exam Room, Sterile Processing)
  • Gives injections, limited to influenza and pneumococcal vaccines and TDAP per provider order, and to patients 16 or older, and according to department specific guidelines. (Patient Care; Patient Care, Injections)
  • Proficient in basic patient care and treatment, planning and evaluating according to job description and MA level.
  • Competent to perform routine, non- complex aspects of patient care, treatments and procedures.
  • Safe pharmaceutical handling requirements and guidelines
  • Comprehensive knowledge of patient care, treatment, planning and evaluating according to job description and MA level
  • Demonstrated ability to perform high level, complex aspects of patient care, treatments and procedures with proficiency, accuracy and minimal supervision
  • Safe pharmaceutical handling requirements and guidelines
  • Application of personal protective equipment (PPE) for patient and staff safety
  • Pharmacology specific to department for influenza and pneumococcal vaccinesents and guidelines.
  • Orders non-stock supplies through the Material Management computer system.
  • Attends and actively participates in departmental staff meetings and committees as requested.
  • Completes all mandatory education; participates in continuing education activities within the department and organization.
  • Basic laboratory specimen handling and processing (urinalysis, blood sugars, etc.)
  • Safe pharmaceutical handling requirements and guidelines
  • Cross-trained to perform laboratory specimen handling and processing and/or phlebotomy skills (if have to meet ALL requirements, then ‘and/or phlebotomy’ in this case is confusing…)
  • Cross-trained to assist physician and/or non-physician provider with procedures
  • Responsible for independently running a schedule or acting as the primary support for a physician or other health care provider
  • Perform semi-complex medical treatments or use of modalities (i.e., phototherapy, uniboots, etc.)
  • Giving injections for approved medications after completion of SMH/BHHN injection class (see department guidelines for approved medications)
  • CMAs/RMAs giving TB intradermal injections will be required to also complete additional training specific to TB injections prior to administering.
  • Assists with orientation of new personnel.
  • Willingly performs other related duties as assigned or requested including admissions and unit clerk functions, after training, to include, but not limited to, the following:
  • Interviewing patients or their representative, to obtain personal information or verify information already on file, including emergency numbers and insurance information.
  • Generating appropriate paperwork on each admission type and in accordance with the requirements of the various ancillary departments
  • Accepting patients for hospital service, both on an in-patient and outpatient basis. Insures that appropriate physician documentation is obtained prior to processing patients.
  • Obtaining signatures on Conditions of Admission and initiating the advance directive process, updates status of patient’s advance directives.
  • Providing information to the patient/representative about billing, complaint process, patient rights and visiting hours.
  • Performs other duties as assigned or needed to meet the needs of the department/organization.
  • May perform drug and alcohol testing as needed. (Patient Care, Testing, Additional duties for occupational health)


  • High school diploma or general equivalency diploma (GED) required.
  • Six (6) months experience in a medical field required OR an equivalent combination of education and experience related to the above tasks, knowledge, skills and abilities.
  • BLS certification required.
  • Additional certifications may be required based on unit assignment.

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.

Pre-employment drug and alcohol screening is required.

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