General Summary of Duties:

Perform Third-Party Collection Procedures that follow Federal, State, and Local laws in order to secure payment for outstanding bad-debt accounts while working with on staff attorney.

Duties of Job:

• Verifies, enters, updates, corrects and archives information relating to accounts placed for third-party collection

• Prepares account for suit

• Make collection calls and send collection letters

• Assists with billing and/or insurance questions

• Requests payment-in-full, and sets up budget payments if needed

• Verifies Bankruptcy and Probate information, and either sends information to an internal department or our client for processing

• Performs skip-tracing procedures as needed

• Follows all Federal, State, and Local laws regarding the collection of bad debt accounts including, but not limited to, FDCPA, HIPAA, and Standard Professional Telephone Techniques

• Confers with attorneys and staff concerning cases, assignments, and/or settlements when necessary

• Ability to utilize and interpret credit bureaus

• Performs other related duties as assigned by supervisor

Job Requirements:

• High school education or equivalent

• Knowledge of business office procedures

• Knowledge of Microsoft Excel, Word, Publisher, and PowerPoint

• Ability to sort and file materials correctly by alphabetic or numeric systems

• Good listening skills

• Ability to maintain effective working relationships with patients, clients, employees, the public, and internal and external clients

• Ability to maintain confidentiality of information and documents

• Ability to read, understand and follow oral and written instruction

• Ability to stay on track while staying organized as well as being punctual with little or no absenteeism other than personal/vacation time allowed

• Must be a self-starter, self-managing, and self-motivated

• Must be team and company oriented

Benefits:

• Major Medical Insurance

• Flexible Spending Account

• Dental Insurance

• Vision Insurance

• Life Insurance

• Long Term & Short Term disability 100% paid by employer after 1 year

• Voluntary Term Life

• 401(k) Savings Plan

• UNUM Supplemental Insurance

• Paid Holidays

• Paid Time Off