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  • ID
    #18227601
  • Job type
    Full-time
  • Salary
    From $13 an hour
  • Source
    Buffalo Bill Village Cabins
  • Date
    2021-08-12
  • Deadline
    2021-10-11
 
Full-time

The Buffalo Bill Village Cabins in Cody is hiring front desk agents to provide our guests with assistance during their arrivals and departures.

Essential Functions

  • Greets and welcomes every guest upon arrival.
  • Communicates effectively and sincerely with guests, employees and other departments.
  • Maintains a friendly and caring demeanor at all times in a fast pace environment.
  • Maintains a professional image at all times.
  • Demonstrates teamwork by co-operating and assisting fellow employees as needed.
  • Registers guest into the cabins in a promptly and courteously manner.
  • Checks guests out, processing payments according to established procedures and policies.
  • Maintains a house bank and keep an accurate report of daily receipts and deposits.
  • Can work with and understand basic financial data and information.
  • Promotes resort services, facilities, and outlets provides guest with information such as local attractions and directions.
  • Resolves guest complaints to the satisfaction of the customer by being guest-centric, friendly and caring. Communicates to Management any problem, complaint or unhappy guest.
  • Responds quickly to all guest requests in a caring, friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceed hotel standards.

Uniforms provided. Must pass a background check. Employee discounts.

Job Types: Full-time, Part-time, Temporary

Pay: From $13.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift

Work Location:

  • One location

Work Remotely:

  • No

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