-
ID
#18227601 -
Job type
Full-time -
Salary
From $13 an hour -
Source
Buffalo Bill Village Cabins -
Date
2021-08-12 -
Deadline
2021-10-11
Hotel Front Desk Agent
Wyoming, Cody, 82414 Cody USAFull-time
Vacancy expired!
The Buffalo Bill Village Cabins in Cody is hiring front desk agents to provide our guests with assistance during their arrivals and departures.
Essential Functions
- Greets and welcomes every guest upon arrival.
- Communicates effectively and sincerely with guests, employees and other departments.
- Maintains a friendly and caring demeanor at all times in a fast pace environment.
- Maintains a professional image at all times.
- Demonstrates teamwork by co-operating and assisting fellow employees as needed.
- Registers guest into the cabins in a promptly and courteously manner.
- Checks guests out, processing payments according to established procedures and policies.
- Maintains a house bank and keep an accurate report of daily receipts and deposits.
- Can work with and understand basic financial data and information.
- Promotes resort services, facilities, and outlets provides guest with information such as local attractions and directions.
- Resolves guest complaints to the satisfaction of the customer by being guest-centric, friendly and caring. Communicates to Management any problem, complaint or unhappy guest.
- Responds quickly to all guest requests in a caring, friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceed hotel standards.
Uniforms provided. Must pass a background check. Employee discounts.
Job Types: Full-time, Part-time, Temporary
Pay: From $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work Location:
- One location
Work Remotely:
- No
Vacancy expired!
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