Data Integration Services Specialist I

Job Description

We are looking for a Data Integration Services Specialist to join our Data Integration Services Department

• Act as a customer facing liaison with districts, assisting with, and implementing their rostering integration with Renaissance.
• Inform and guide customer through technical aspects of the process including providing rostering data, connecting to APIs, using SFTP sites, setting up SSO and having discussions around setting and managing Usernames/Passwords.
• Coach customers through Renaissance best practices as it pertains to the customer’s data integration and their use of Renaissance products.
• Proactively monitor and support integrations to ensure they are running as scheduled; troubleshoot and make updates as needed.

Qualifications

· Strong and professional technical customer service skills, including the ability to communicate effectively through written and oral communication.

· Ability to read and interpret technical documents, such manuals, directions for working with different Student Information Systems, and departmental procedures.

· Strong project management skills and the ability to work independently, prioritizing work effectively.

· 1 year or more experience in customer and technical areas of Renaissance Learning; or an Associate's degree in Computer Science, CIS, or related field or equivalent from two-year college or technical school.

· Ability to speak effectively before groups of customers or employees of the organization.

· Ability and interest in problem-solving, along with strong attention to detail.

· Technical knowledge of relational databases, SQL, and CSV / txt files.

· Familiarity with Putty/WinSCP.

· Experience with SIS Software Vendors and data providers like Clever.

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Renaissance our mission is: “To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide.”Many of us choose to work at Renaissance because we are driven by this mission.

Inherent in a mission that strives to serve “all children and adults” who represent “all ability levelsand backgrounds,” is the need to recognize the importance of Diversity, Equity, and Inclusion (DEI) in our culture, in our work, and in our products.

Frequently cited statistics show that women and underrepresented minorities will only apply to roles if they feel they meet 100% of the qualifications.At Renaissance, we encourage you to break through that statistic. Roles evolve over time, especially with innovation, and you may be just the person we need into the future. NO ONE ever meets 100% of the qualifications. We hope you're open to learning new skills in order to grow with us. Make our team,yourteam!