• Find preferred job with Jobstinger
  1. Jobstinger
  2. Wisconsin
  3. Milwaukee
  4. Systems/networking
  5. Microsoft Technical Support Analyst
  • ID
    #15383889
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Apex Systems
  • Date
    2021-06-11
  • Deadline
    2021-08-10

Microsoft Technical Support Analyst

 Wisconsin, Milwaukee, 53201 Milwaukee USA
 
Permanent

Vacancy expired!

We are looking for a Microsoft Technical Support Analyst for one of our largest clients in Milwaukee, WI. We are actively looking for candidates for this opportunity. The responsibilities of this team is to keep up with tasks, SLA's being achieved, and be the final escalation point for trouble shooting before escalating upwards. If you are interested, please email resume to . Looking for someone strong in technical troubleshooting (hardware, Win10, office365) and also queue management experience/interest. This involves screening incidents assigned to the team and finding trends to discuss with the team. As well as helping troubleshoot/resolve more difficult issues with the help of engineers Main Areas of concentration will consist of the following:

  • O365
  • Mobile (Intune, MobileIron, AirWatch, etc.)
  • Document/Storage (sharepoint online, one drive for business, dropbox, etc.)
  • Exchange/outlook

Other Technologies and Responsibilities:
  • Must have3 years working experience supporting, maintaining and administering core Microsoft technologies including Windows Server 2008/2012.
  • In depth understanding and working Exchange mailboxes, distribution lists and contacts
  • Sound working knowledge of Internet/Intranet technologies including security features.
  • Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP.
  • Sound working knowledge of remote access technology.
  • Thorough knowledge of Active Directory (managing user's computers, groups and contacts)
  • Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments.
  • Mobile messaging technologies; Blackberry, Blackberry Enterprise Server, Good Mobile Technologies is strongly desired.
  • Collaboration; Microsoft OCS and Lync.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

Vacancy expired!

Report job