Store Customer Service Specialist

JOB REQUIREMENTS: This is position is essential to the success of our

retail stores. Customer Service Specialists work closely with wholesale

and retail customers to determine their needs, answer their questions

about Sherwin-Williams products, and recommend the right solutions.

Customer Service Specialists are also expected to promptly resolve any

customer concerns and ensure maximum client satisfaction as well as stay

up-to-date with product features and maintain the high quality and

visual standards of the products and store. Customer Service Specialists

are tasked with achieving excellent customer service, while consistently

meeting the store's sales goals. Ensure high levels of customer

satisfaction through excellent sales service Assist customers in person

and over the phone by determining needs and presenting appropriate

products and services Build productive trust relationships with

wholesale and retail customers Process sales transactions accurately and

consistent with policies and procedures Follow and achieve sales goals

on a monthly, quarterly, and yearly basis Maintain precise work order

files and formulas Pull appropriate products from the sales floor or

warehouse Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays Clean store equipment Load/unload

delivery trucks Assist in making deliveries, as needed Maintain in-stock

and presentable condition assigned areas Remain knowledgeable on

products offered and discuss available options Comply with inventory

control procedures Suggest ways to improve sales Minimum Requirements:

Must be at least eighteen (18) years of age Must be legally authorized

to work in the country of employment without needing sponsorship for

employment work visa status now or in the future Must be able, with or

without reasonable accommodation, to retrieve material from shelves and

floor stacks and lift and carry up to 50 lbs. frequently and up to 70

lbs. on occasion Must be able, with or without reasonable accommodation,

to tint paint consistent with customer color requests Must be willing to

work all scheduled hours, which may include evenings and weekends, with

or without reasonable accommodation Preferred Qualifications: Have a

valid, unrestricted Driver's License Have at least a High School

diploma or GED Have at least one (1) year experience For full info

follow application link. Sherwin-Williams is proud to be an Affirmative

Action, Equal Employment Opportunity, Inclusion and Diversity Supportive

Employer. All qualified candidates will receive consideration for

employment and will not be discriminated against based on race, color,

religion, sex, sexual orientation, gender identify, national origin,

protected veteran status, disability, age, pregnancy, genetic

information, creed, marital status or any other consideration prohibited

by law or by contract. VEVRAA Federal Contractor requesting priority

referral of protected veterans. APPLICATION INSTRUCTIONS:

Apply Online: ipc.us/t/3AA642A5A0D2426A