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  • ID
    #45081175
  • Job type
    Permanent
  • Salary
    Depends on Experience
  • Source
    Nonn's Flooring
  • Date
    2022-08-01
  • Deadline
    2022-09-30

IT Support Specialist

Wisconsin, Middleton, 53562 Middleton USA
 
Permanent

Vacancy expired!

Artisan Design Group (ADG), the parent company of Nonn's Kitchen Bath & Flooring, is currently seeking an

IT Support Specialist based out of the Nonn's Middleton, WI location. The position reports to the Director of IT at the ADG corporate offices in Coppell, TX and will support ADG divisions in the North Central region (currently MN, WI, IN, and OH). Expected travel is 5-30%.The IT Support Specialist is responsible for supporting and procuring a wide array of devices, including phones, laptops, and tablets. The technician is expected to stay informed and educated on newly released and emerging technology. Additionally, the position is for training other staff members.The IT Support Specialist will serve as the Subject Matter Expert (SME) for a large array of technology and stay abreast of new trends to influence direction and change for the company.

Essential Duties/Responsibilities of the IT Support Specialist:
  • Image Dell laptops and computers for distribution between various domains
  • Manage vendor warranty service and support claims
  • Manage various software and hardware vendor portals
  • Troubleshoot and support Apple and Android mobile devices (tablets, phones)
  • Provide printer setup and support
  • Support network management
  • Manage inventory
  • Work within a ticketing system to support the business

Qualifications of the IT Support Specialist:
  • Associate degree or related industry certifications with a minimum of 3 years' professional experience in a related field.
  • Proficiency with a wide range of devices such as tablets, phones, and laptops along with Apple iOS, Android, and Windows OS.
  • Experience with Microsoft Office Suite (e.g., Office 2013, 2016 and O365).
  • Experience using Mobile Device Management platforms.
  • High proficiency configuring and troubleshooting current Windows OS.
  • Experience with Verizon Business Portal is a plus.
  • Knowledge of Dell or Hewlett Packard business portals is a plus.
  • Customer service experience and strong communication skills.
  • Ability to work in a team environment and leverage the skills of others.
Headquartered in Coppell, Texas, ADG was formed in 2017, and in the last five years, the company has completed twelve total acquisitions and counting. The company is currently made up of 23 divisions and cumulatively 3000+ associates. As a dealer of interior finishing, ADG entities provide design, procurement, installation, and quality control of flooring and complementary products for homebuilders (single and multi-family). We continue to be on a positive growth trajectory and welcome talented individuals looking to be part of the excitement.Nonn's Flooring was founded over 30 years ago, and over that time, we've become the largest independent retailer of flooring in Wisconsin. Since then, we've added counter tops, cabinets and appliances to our selection of products, making us the first stop for Wisconsinites looking to create the home interior of their dreams.Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://nonns.isolvedhire.com/jobs/654396-210294.html

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