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  • ID
    #32198637
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Source
    Digitek Software, Inc.
  • Date
    2022-01-20
  • Deadline
    2022-03-21

Desktop Support

Wisconsin, Madison, 53701 Madison USA
 
Contract

Vacancy expired!

One of our clients is looking Desktop Support based on the following skills:

Top Skills & Years of Experience: Windows 10, Microsoft 365, Apple and Android mobile phone support.

Nice to Have: Cherwell, Scripting, and automation.

Interview Process: one Teams interview, two max

.

Duration: 2 yearsLocal candidates or willing to relocated at candidate's expense. Candidates will be required to be onsite at least 50% of the time

Job Description
  • Responds to telephone calls, email, and personnel requests for technical support.
  • Provides expert level technical assistance in support and preparation of desktop supported applications and hardware.
  • Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, iPhone, Android, other supported wireless devices, and peripherals.
  • This Title receives escalated level support issues from helpdesk and Enterprise Support Center.
  • Has 4-7 years of experience in Desktop Support.
  • Familiar with standard concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • A certain degree of creativity and latitude is required.

Additional details:Blend of help desk and tier 2 responsibilities as needed. Candidates must to be able to lift computers and other related equipment up to 40 lbs.The successful candidate may have to undergo a drug test and background check.Sincerely, Sincerely,

Rakhi AnkushDigitek Software, Inc.650, Radio Drive, Lewis Center, OH 43035Work: x 3137Email: |Web URL: www.digiteksoftware.com

Vacancy expired!

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