Project Coordinator - REMOTE

Job Description

The primary purpose of this role is to work with our implementation team and customers to configure our software to meet their needs. You will learn and then help guide them through multi-phased projects, the change managementprocess, and ensure they meet project milestones and goals. The result is our industry disrupting software solution configured to meet their needs.

• Establish and manage project timelines and objectives
• Track and document project details and progress
• Work to drive projects to completion
• Collaborate with the product team to scope additional product features and product roadmap
• Develop supporting documentation to streamline software design and configuration
• Partner with the project manager and other internal teams to become an expert in Medable's end-to-end implementation processes
• Communicate and collaborate with cross-functional teams to meet deliverables
• Assist in completion of project milestones
• Work closely with Medable project managers to manage projects and effectively deliver to clients
• Attend project kick-off meetings
• Create and manage detailed project-specific timelines to ensure deliverables are complete on time as scoped
• Establish and manage project timelines and objectives, driving them to timely completion
• Review of deliverables for accuracy and completeness
• Has in-depth understanding and knowledge of Medable's software and the use cases of Medable's solution in the market
• Identifies and address potential issues or risks
• Work closely with scale copyright/license holders and/or translation vendors as needed
• Manage device inventories and tracking, and work with third-party service providers as needed

Qualifications

• Bachelor’s degree in Management or a related field
• Microsoft Word, PowerPoint, Excel, HTML (preferred)
• 0-3 years working in Customer or Software Implementations or a combination of education and experience

Additional Information

• Detail-oriented and results-driven
• Self-Starter
• Experience solving technical problems and conversing with clients
• Customer Service
• Troubleshooting and creative problem solving
• Ability to Multitask and Prioritize Tasks
• Strong interpersonal skills and leadership
• Excellent communicators both orally and in writing
• Strong project management skills
• Team player
• Good time-management skills