Café Supervisor, Front of the House & Barista Trainer

Transitions works to end poverty and homelessness for women and children in Spokane.

3128 N. Hemlock, Spokane, WA 99205

Phone found on our website - Fax found on our website- http://help4women.org

Transitions works to end poverty and homelessness for women and children in Spokane.

PLEASE POST

JOB OPENING

AGENCY ANNOUNCEMENT

September 14, 2021

Transitions is currently looking to fill a full time (40 hours/week) Café Supervisor position. If

you are someone who is driven to help others, this may be the perfect fit for you! Our

organization is founded on its core values of Respecting Human Dignity, Community, Growth &

Wholeness, and Justice. We would love for you to be a part of our amazing team!

Transitions is a unique organization with a supportive, collaborative environment. This position

is a critical one for healthy management of the organization.

This position is open to all qualified Transitions’ employees as well as outside applicants. See

position description for relevant job information.

Interested applicants should submit via email a cover letter, resume’ and Transitions application

to Alli Lance, Program Director at the email listed on our website in the job description

Transitions employment applications are available online at http://help4women.org

Please email complete application, cover letter and resume to: jobs@help4women.org

This position is open until filled.

Transitions values diversity in its work force and is committed to Equal Opportunity and

Affirmative Action.

Position Title: Café Supervisor, Front of the House & Barista Trainer

Site: Transitions New Leaf Bakery Café Job Training

Status: Hourly, Non-exempt, Part Time, Permanent

Benefits: Based on Transitions’ employment policies Health, Vision,

Dental, Life, Disability, Retirement, sick, Paid Time Off

(Holidays and Vacation)

Salary: Grade P35 is $18.69-30.89

Hours: 40 hours per week

Reports to: Social Enterprise (New Leaf) Director

Café Supervisor, Front of the House and Barista Trainer–This person will manage

two small retail outlet and coffee bars as part of Transitions’ New Leaf Job Training

program (second site opening in the spring of 2022). The primary responsibilities of this

position are to develop retail potential, through marketing and fiscal management as well

as to create and deliver a training curriculum inclusive of customer service, point of sale

system, inventory and record keeping, equipment care, basic management and barista

skills to women enrolled in the job training program. Emphasis is placed on creating and

maintaining a warm, welcoming, customer friendly environment that reflects the values

of Transitions.

Specific duties are as follows:

o Foster an environment that promotes the culture and values of Transitions:

Community, Respect, Justice, Growth and Wholeness

o Oversee and maintain licensing, health and safety requirement and other operational

procedures for the retail operation

o Maintain inventory of needed café supplies including food, coffee supplies, dishes,

cleaning supplies, etc.

o Manage and maintain the café facility (area) and equipment

o Assist with the recruitment, assessment and screening of applicants for training

o Bill FCS program and provide case notes for eligible trainees

o Assist with the development of marketing and sales promotion for the retail cafe

o Assist in the development and delivery of curriculum for training in front of the

house, barista and management skills; this includes overseeing recruitment and

assessment of trainees.

o Coordinate the scheduling of trainees with the Chef Instructor

o Monitor and assess trainees in relationship to required competencies

o Coordinate menu planning and delivery of product to the café retail site in

collaboration with the Chef Instructor

o Develop and provide barista training as a specific training within the program

o Maintain financial records of all transactions and provide appropriate reports to

Transitions Business Office.

o Participate in regularly scheduled Team Meetings

o Maintain professional relationships with referral agencies and seek out partnerships

for referrals where appropriate

o Assist New Leaf Bakery Café in other aspects of program development and delivery

as needed, i.e. event planning, curriculum development, food deliveries

Knowledge, Skills and Abilities:

Education

o Food Handler’s Certificate required

o Bachelors, or Associate Degree in education, human service, or food service/culinary

arts

Experience:

o Café/coffee bar management experience

o Experience as a Barista

o Experience as a trainer in some area of food service

o Marketing, public relations

o Experience working with a population with barriers to employment

o Experience developing relationships with business, non-profit agencies, and

individuals

Competencies and Skills:

o Planning, organizing, managing and supervising trainees and volunteers

o Collaboration and Team Work

o Strong interpersonal and conflict resolution skills

o Flexibility in dealing with multiple challenges at the same time

o Self-starter and ability to follow through on tasks begun

o Networking, good communication and record keeping

o Sense of humor

o Must provide proof of a valid Washington state Driver’s License

Transitions values diversity in its work force and is committed to Equal Opportunity and

Affirmative Action.