Office Manager

We are:

Since 1998, Nations Realty has been the guiding light for clients from diverse backgrounds and nations as they navigate the intricate landscape of home ownership. Led by Kennedy Akinlosotu, Nations Realty LLC helps clients create a personal profile that makes home ownership attainable and provides exquisite customer service for those selling their home. In 2021, we established a 501 c (3) non-profit organization called United Housing Resources, aimed to provide education, networking, and financial assistance to those wishing to become ready to purchase a home.

Vision and Values:

Nations Realty envisions every person having the opportunity and resources to own a home, and the education to create generational wealth for their families. We value commitment, curiosity, empathy and understanding and we bring the dream of home ownership to communities historically excluded.

The Position:

Nations Realty is seeking an energetic, resourceful, and motivated individual to serve as our Office Manager. In this outward-facing role, you will be the initial face of our organization, responsible for organizing and managing daily operations. You are a proactive self-starter with strong multitasking abilities.

Key Responsibilities:

● Manage phone communications and client interactions

● Prepare and organize essential documents

● Maintain and update paperwork efficiently and communicate with relevant people in the process

● Oversee website management and updates

● Organize and attend occasional community events (evenings or weekends)

● Assist with tasks associated with United Housing Resources when needed

● Occasional interactions with tenants (receiving payment)

● Record and update transactions

● Maintain a professional office environment

● Follow up communication with leads

● Promote houses and events on the company’s social media

● Handle various activities related to office operations

Key skills include:

● Highly organized, with the ability to manage multiple ongoing projects

● Clear and thoughtful written and oral communication skills

● High level of empathetic interpersonal skills, especially with individuals for whom English may a second language

● Demonstrated commitment to high ethical standards and an equitable workplace

● Technologically adept and comfortable using Microsoft Office products, Slack, Zoom, and Google suite (including Drive). Familiarity with Dropbox, online task management software, and donor databases preferred

● Capability to work well under tight deadlines

● Initiative to identify tasks during slower periods and work independently

● Sensitivity to cultural differences, as many of our clients come from diverse backgrounds

● Eagerness to learn and adapt

● Value and respect client confidentiality

● Commitment to continuous learning, personal and professional growth

● Familiarity with the real estate profession or a desire to become a realtor is a plus!

Experience and Requirements:

● Education level: high school graduate, 2-4 year higher education a plus

● Experience working in an office environment

● Experience working face to face, over phone, and email with customers

● Although not required, experience within the real estate industry a plus

● Occasional lifting and carrying up to 20 pounds.

● Must be able to work at a computer or desk area for extended periods of time.

● Must be able to use a computer.

● Must have your own transportation

What to expect in the first 30 days

In the first 30 days you will learn the company’s history, mission, day-to-day processes and set goals for the first six months. This can include learning client intakes, document processing, filing systems (paper and digital), updating and maintaining websites, developing community events and various buying and selling needs throughout the transaction process.

In the first six months

You will have a good understanding of the process of real estate transactions, effectively document, review and create necessary documentation and have assisted with creating community events. We’ll review accomplishments and identify any additional training needed. You have created relationships with others in the industry that we work with throughout the transaction process and have established best practices in client communications.

Compensation and Benefits

You will learn the field of real estate and create great relationships within the community. Should you have a desire to become a realtor or another profession in the industry, we will help you move toward your goal.

This position is an hourly, non-exempt position. 35 hours a week, 9am to 5pm Monday through Friday. Flexibility is required for the occasional evening or weekend event; office hours will be adjusted accordingly.

Hourly rate: $22-27 per hour (depending on experience, skills and strengths)

Paid holidays per year: New Years Day, MLK Day, Memorial Day, July 4th, Labor Day, Thanksgiving and day after, Christmas day

How many vacation days per year (PTO)?: Usually something like “7-10 days accrued paid time off plus holidays.”

Vacation is accrued upon hire and may be used after Six months of employment.

After one year, expenses are reimbursed to become a realtor (classes, testing, etc.)

Location

This position works on site at our offices, located at 24860 Pacific Hwy S #201, Kent, WA 98032. Typical workdays are Monday through Friday, 9am to 5pm with an occasional evening or weekend event.

Application Process

If you thrive in a dynamic environment and are committed to providing exceptional service, we would love to hear from you!

Applications will be accepted through August 31st, but the position will remain open until filled. Initial interviews will be conducted virtually. The final interview will take place in person at our office in Kent.

Your cover letter will include a little bit about yourself, how your past experience directly applies to the position offered, and why you are interested in joining our team. No phone calls please. For best consideration, applications should be received by August 15th. Applications will be accepted until the position is filled.

Nations Realty LLC is an Equal Opportunity Employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Black people, Indigenous people, people of color, LGBTQ individuals, formerly incarcerated individuals, and women are strongly encouraged to apply.