-
ID
#41246299 -
Job type
Permanent -
Salary
TBD -
Source
Zachary Piper Solutions, LLC -
Date
2022-05-19 -
Deadline
2022-07-18
Help Desk Technician (Top Secret Clearance Required)
Washington, Redmond, 98052 Redmond USAPermanent
Vacancy expired!
Zachary Piper Solutions is currently seeking a Tier 1 Help Desk Technician in Redmond, WA to work on a high-profile Microsoft engagement supporting the intelligence community. DoD Top Secret clearance required.
Responsibilities for the Tier 1 Help Desk Technician include: • Supporting and troubleshooting IT-related issues for various devices including laptops, desktops, printers, mobile devices, and video teleconferencing software • Installing and configuring desktop computers as well as peripheral equipment/software • Connecting computers with a wide variety of systems such as file/email servers, conferencing systems, and validation systems • Helping with software and Windows updates and resolving any technical issues that ariseQualifications for the Tier 1 Help Desk Technician include: • 0-1+ years of Desktop Support or Help Desk Experience • Experience providing technical support and troubleshooting for IT devices • IAT Level 1 Certification such as Security+, Network+, A+, CCNA, SSCP, GSEC, or GICSP • Active DoD Top Secret Security ClearanceCompensation for the Tier 1 Help Desk Technician includes: • Salary Range: $80,000-100,000 based on experience/job site • Full Benefits: Cigna Healthcare, Delta Dental, VSP Vision, 401K with VDP, and 10 Paid days off (w/ 10 federal holidays)Keywords:Help Desk, Desktop Support, Help Desk Technician, Desktop Support Technician, IT Support, IT Support Technician, software, peripheral equipment, imaging, troubleshooting, AV Support, Active Directory, AD Support, AD troubleshooting, Tier 2 Support, Tier 2 IT support, Zendesk, servicenow, jira, servicedesk, service desk, Freshdesk, zoho, cayzu, IT infrastructure, Windows 10, Windows 7, AV technician, Security+, Network+, A+, CCNA, SSCP, GSEC, GICSP, security clearance, clearance, secret, top secret, benefits, vacation, holiday, 401KVacancy expired!
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